Indoor air quality is reliant upon an air conditioning system functioning correctly. When this major appliance breaks down, it’s important to have it fixed by an AC Company in Madison CT you can trust. The actions of a company and its employees determine a person’s confidence in that company. By researching an AC company, you can find out about their background, credentials, and how they treat their customers.
To start your search for an AC Company in Madison CT, ask family, friends, and co-workers for suggestions. Inquire about the quality of the workmanship and customer service each person received. Learning this will let you know how well a company values its customers. When you have one or two AC companies, further investigate them.
Call the Better Business Bureau to find the rating of each company. Since many people don’t know about this non-profit organization or how to use its services, a high rating does solidify a company’s professionalism. Look to see if any grievances have been filed against each company. Since most businesses will have a least one complaint filed against them while in business, concentrate on complaint resolution. However, if a business has excessive complaints filed against it, you may need to ask the company about the high number of complaints.
Not every employee of an ac company will be licensed or even a contractor. However, it’s advisable to have a licensed contractor work on your air conditioning unit. To verify the existence of a licensed in good standing, contact your state agency in charge of professional licensing. Many states offer arbitration services for people who hire licensed contractors for free or for a reduced rate.
Never hire a company to work on your AC without checking on their insurance. A company should carry a minimal level of insurance such as worker’s compensation and general liability. You could be held liable if a worker is hurt while working on your AC system. Look at a certificate of insurance for proof of a valid insurance contract in effect. By following these tips, you can find an company to fix your AC unit.
