If you have a company with marginalized employees, you may have run into the problem of unconscious bias among employees. You might be considering employing an implicit bias training service to help with this issue. But where do you find the right one? Here are a few factors that you should look for.
- Experience. Training workers in companies and schools is an arduous task, and you need someone who has the experience to handle whatever situation they are thrown in. If a company has more experience in bias training, there is a higher chance that they know what works and what will gain positive results.
- Other Clients. A company should have a portfolio that lists other companies they have worked with in the past. While it is important to see if they have worked with big companies, you should also check to see if they have worked with companies that are similar to yours, in regards to size and workforce.
- Techniques. If you want to fix biases in your office, you need to hire a company that has methods that work. Look into what techniques they use to train employees, and how responsive these techniques are. You don’t want to have tactics instilled in your workplace that will cause more harm than good.
- Results. Finally, you want to see positive results. If you have the companies that worked with these trainers before, look at their retention rate of marginalized employees; this will tell you if the tools they introduced worked in other professional environments. Results in other environments can help determine if you will see results in your own office.
Implicit bias training is a serious task, and you need the best program for your company and employees. Experience and results are just a few things to look for in a potential program, and the right one will be essential to creating a safe and comfortable working environment.
